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Return & Refund Policy

Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of receipt for a full refund or exchange. Items must be unused, in their original packaging, and accompanied by the original receipt.

Non-Returnable Items
Certain items, such as customized products or final sale items, are not eligible for return. Please check the product description for specific return information.

How to Initiate a Return
To start a return, please contact our customer service team at wowpicknpe@gmail.com. We will provide you with a return authorization and instructions on how to proceed.

Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. Refunds will be processed to your original payment method within 7-10 business days.

Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Exchanges
If you wish to exchange an item, please follow the return process above and place a new order for the desired item.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt for a replacement or refund.

Thank you for choosing Wow Pic n Pe! If you have any questions, feel free to reach out to our customer service team.